A: We have established a complete transportation guarantee system based on 16 years of experience: first, customized shockproof packaging (outer cardboard, middle layer pearl cotton, inner layer moisture-proof film), key components are reinforced separately; second, long-term cooperation with 30 professional large-scale logistics providers across the country, GPS tracking throughout the transportation process; The third is to purchase transportation insurance for each silent cabin, and if there is bump damage, we will respond to the replacement of parts or repairs within 24 hours, without the customer bearing additional costs. The 16-year transportation damage rate was controlled below 0.3%, which is well below the industry average.
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