FAQ

A: Support two ways of use, this is a 16-year optimized design according to the needs of customer scenarios - the bottom of the regular model is equipped with high-strength spinner wheels (single wheel load-bearing ≥ 80kg, suitable for flat ground), which can be moved flexibly without fixing, suitable for temporary soundproof areas in the office, exhibition displays and other scenarios; If used for long-term fixed scenarios (such as recording studios), ground fixtures can be installed, and the stability after installation meets the industry testing standards. Among 16-year customers, the reuse rate of mobile models has reached more than 92%.

A: Relying on high-quality materials and mature technology, the normal service life of the silent cabin can reach 8-12 years. We provide a more complete after-sales guarantee in the industry: 2 years warranty for the whole machine (3 years warranty for core components such as hardware and ventilation motors), and the after-sales response mechanism established in 16 years can realize online Q&A within 2 hours, arrange maintenance personnel to come to the door within 48 hours (free maintenance for non-human faults), and provide lifelong parts supply services.

A: It won't be stuffy. We have developed a silent ventilation system (noise ≤30dB) for confined scenarios, and the conventional model is equipped with 2 in and 1 out ventilation ducts, with an air change rate of 8-12 times per hour, which can maintain air circulation in the cabin; At the same time, it supports the installation of constant temperature air conditioning interfaces, adapting to air conditioners below 1 horsepower to meet different temperature needs, and the satisfaction rate of ventilation effect in 16 years of customer feedback has reached more than 98%.

A: All materials meet the national E0 environmental protection standard, in 16 years of production we have established a strict supply chain screening mechanism, soundproof cotton, plate, adhesive, etc. have passed SGS formaldehyde, VOC testing, before leaving the factory, need to go through 72 hours of ventilation and odor treatment, customers can use it directly after receiving it, no irritating odor, suitable for long-term closed use scenarios.

A: Ease of installation is one of our 16 years of continuous optimization. The regular model adopts a modular design, equipped with a detailed installation manual, and can be assembled within 4-6 hours with the cooperation of 2-3 people; If customers need, we can arrange a licensed professional installation team to come to the door (covering more than 90% of cities across the country) to provide sound insulation testing services after installation to ensure that the standards are met.

A: Support full-dimensional customization. In the 16-year production process, we have accumulated more than 1,000 sets of customized solutions, which can be customized according to the customer's site size (minimum 1.2m×1.5m, maximum can be made 5m×8m), brand VI color (Pantone color card matching), and internal needs (such as installing workbenches, lighting, ventilation systems, power interfaces, soundproof windows, etc.), and the customization cycle is only 3-5 working days more than the conventional model.

A: Relying on the optimized sound insulation structure of 16 years of production experience, our silent cabin adopts multi-layer composite sound insulation panels (including high-density sound insulation cotton and damping layer), and the conventional model can achieve 35-45dB noise reduction (laboratory standard test, compared with environmental noise), meeting the silence needs of offices, live broadcast rooms, recording studios and other scenes, and special high-demand scenarios can be customized to upgrade to more than 50dB noise reduction effect.